Hotel Policies

Check-in Policy (Times):

Check-in time is 2pm; however if the room is available prior to 2pm, guest may do an early check in. If arriving late, 11pm (23:00) or later, guest must contact hotel to avoid cancellation and no-show charge.

Check-Out Policy (Times):

Check-out time is 11am; however if the guests require extra time they must inform the front desk in advance to ensure if available, where extra fees may apply.

Cancellation Policy:

Cancellation policy depends on the reservation.  If non-refundable, no refunds for cancellations or modifications.  If the guest booked a regular reservation with cancellation available, guest must cancel by 7pm -19:00- day before arrival to avoid a cancellation and no-show charge; 1st night per room reserved.  If it’s a group reservation (4 rooms or more) cancellation must be by 7pm -19:00- 4 days prior to arrival to avoid late notice charge; 1st night per room reserved.

Parking and Wi-Fi:

Free Parking and free wi-fi for all guests.

Are pets allowed?

Pets are not allowed except for seeing eye dogs.

Early departure fee?

N/A

Late checkout fee?

50% of the room rate will be charged if checkout is way past 11am (19:00) and no notice was given to the front desk.

Group booking policy? Group reservations?

If guests are booking 4 rooms or more, this is considered a group.  It is best to call the hotel and e-mail any questions for the best possible rate.