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Policies

Dunes Inn Wilshire Policies

Check-in Policy (Times):

Check-in time is 2 pm; however if the room is available prior to 2 pm, guest may do an early check-in. If arriving late, 11 pm (23:00) or later, guest must contact the hotel to avoid cancellation and no-show charge.

Check-Out Policy (Times):

Check-out time is 11 am; however if the guests require extra time they must inform the front desk in advance to ensure if available, where extra fees may apply.

Room Deposit:

A $100 credit card deposit per stay is required at check-in. No pre-paid debit cards.

Payment options:

We accept VISA, American Express, MasterCard, JCB International and Discover. No pre-paid debit cards.

Cancellation Policy:

Cancellation policy depends on the reservation.  If non-refundable, no refunds for cancellations or modifications.  If the guest booked a regular reservation with cancellation available, guest must cancel by 7 pm (19:00) the day before arrival to avoid a cancellation and no-show charge; 1st night per room reserved.  If it’s a group reservation (6 rooms or more) cancellation must be by 7 pm (19:00) 4 days prior to arrival to avoid late notice charge; 1st night per room reserved.

Parking and Wi-Fi:

Free Parking and free wi-fi for all guests.

Are pets allowed?

Pets are not allowed except for service dogs.

Early departure fee?

N/A

Late checkout fee?

50% of the room rate will be charged if checkout is way past 11 am and no notice was given to the front desk.

Group booking policy? Group reservations?

If guests are booking 6 rooms or more, this is considered a group.  It is best to call the hotel and e-mail any questions for the best possible rate.